Refund policy

English Version

Refund & Return Policy

Effective Date: May 27, 2026

Thank you for shopping at Lunago. Please read this policy carefully before making a purchase.

All sales are final. We do not accept returns, exchanges, or issue refunds.

Exception: If you receive a defective or damaged item, please contact us within 48 hours of delivery via our contact page with supporting photos, and we will work to resolve the issue.

For any questions, please reach out to us through our contact page.